Installation


Stop signIf you have Double Glazing or Safety Glass, please read the following before you contact us. This will help us serve you better. Thank you.


DOUBLE GLAZING

If you have Double Glazing (aka DGU) we cannot cut a hole and fit a pet door. We must either:

  • have a new DGU made, with a hole in it, or
  • replace the DGU with Single Glazing (if appropriate).

SAFETY GLASS

safety glass stampSafety Glass (commonly found in full panel doors) will have a mark similar to this, near one corner. We cannot cut a hole in Safety Glass. Instead, we must have a new piece of Safety Glass made, with a hole in it.

WHAT TO DO?

When contacting us, please tell us if your glass is Double Glazing or Safety Glass, and provide us with height and width measurements in millimetres, so we can provide you with an estimated cost. If you accept our estimate, we will then visit you to take precise measurements before ordering your new glass.


Since 1980 we have had experience in fitting Cat Doors and Dog Doors into Glass and Wood. Over this time, we have gained a wealth of knowledge providing the best pet doors on the market.

Ph: 0800 CATDOOR [0800 228 3667] or 021 990 861 or email us.

Auckland Installations

We install quality cat doors and dog doors for glass and wood in the Auckland region (see map below).

Cat Door Company service area
Cat Door Company service area

Please contact us for a free quote.
Payment methods: cash, EFTPOS or online bank transfer upon completion of installation.

Cat and Dog Door Sales and Delivery NZ Wide

All door prices listed include GST.
Payment methods: Cash or EFTPOS (no credit cards) upon completion of installation.

Delivery Times
NZ deliveries are shipped via Fastway Couriers NZ.
Orders placed Friday, Saturday or Sunday will be dispatched Monday.
Fastway Couriers do not deliver to P.O. Box and require a physical address.

Returns
We want you to be happy with your purchase. Should the product be damaged on arrival, or if you discover any defects in your product, please let us know and we will arrange a replacement on receipt of item. When replacements are not available we may, at our discretion, provide a complete refund.

We will notify you via e-mail of your refund once we’ve received and processed the returned item.
You can expect a refund within 7 business days of our receiving your return.

Warranty

All doors cover a manufacturing warranty.
We also provide after service and repairs.

Privacy

When you register with us, we will always respect your privacy and any information you provide us is confidential.

Feedback

Thank you for the easy hassle free and friendly service. Much appreciated, the door looks great and the dogs are using it with no problems.
– Lydia

A big thank you from Ewok and Yoda now we don’t have to share our food and won’t get a hiding from other neighbours’ cats.