Installation

Since 1980 we have had experience in fitting Cat Doors and Dog Doors into Glass and Wood. Over this time, we have gained a wealth of knowledge providing the best pet doors on the market.

If your questions haven’t been answered please contact us, tell us about your situation and our customer service will respond with possible solutions.

Customer Service

Ph: 0800 CATDOOR [0800 228 3667] or 021 990 861 or email us.

Auckland Installations

We install quality cat doors and dog doors for glass and wood in the Auckland region (see map below).

Cat Door Company service area
Cat Door Company service area

Please contact us for a free quote.
Payment methods: cash, EFTPOS or online bank transfer upon completion of installation.

Safety glass – important points

It is a legal requirement that large sheets of glass, such as ranch sliders, must be made of Safety Glass, which is a special heat-tempered glass.

It is not possible to cut a hole in Safety Glass. We routinely install pet doors in Safety Glass, however. We do this by taking precise measurements of your existing glass, then ordering a new piece of Safety Glass with the pet door hole cut during the manufacturing process.

Please check whether your glass is Safety Glass. If it is, it will have a mark such as the examples below. Usually, the mark will be in a corner of the window.

Cat and Dog Door Sales and Delivery NZ Wide

All door prices listed include GST.
Payment methods: Cash or EFTPOS (no credit cards) upon completion of installation.

Delivery Times
NZ deliveries are shipped via Fastway Couriers NZ.
Orders placed Friday, Saturday or Sunday will be dispatched Monday.
Fastway Couriers do not deliver to P.O. Box and require a physical address.

Returns
We want you to be happy with your purchase. Should the product be damaged on arrival, or if you discover any defects in your product, please let us know and we will arrange a replacement on receipt of item. When replacements are not available we may, at our discretion, provide a complete refund.

We will notify you via e-mail of your refund once we’ve received and processed the returned item.
You can expect a refund within 7 business days of our receiving your return.

Warranty

All doors cover a manufacturing warranty.
We also provide after service and repairs.

Privacy

When you register with us, we will always respect your privacy and any information you provide us is confidential.

Feedback

Thank you for the easy hassle free and friendly service. Much appreciated, the door looks great and the dogs are using it with no problems.
– Lydia

A big thank you from Ewok and Yoda now we don’t have to share our food and won’t get a hiding from other neighbours’ cats.